Define processes based on business requirements and also based on quality models / standards
Provide process consulting to projects / assist projects in process tailoring
Conduct / drive internal audits and identify project risks and issues
Assist in closure of NCs. Analyze NCs to identify root cause(s) and drive systemic actions to eliminate such root cause(s)
Conduct process trainings
Carry out metrics analysis
Be a partner to projects throughout the project life cycle (From kick-off to closure) and educate / mentor project team members to ensure process compliance / effectiveness
Drive continuous process improvements within the assigned Delivery Units